Privacy Policy
Welcome to Oguards Board (accessible from https://oguardsboard.com). We are a professional Chinese manufacturer specializing in high-performance structural substrates (calcium silicate and fiber cement boards) as well as advanced decorative solutions, including cleanroom wall panels, fireproof wall panels, and compact laminate panels.
We recognize that privacy is a critical concern for our global B2B partners. This Privacy Policy outlines the types of information we collect, how it is processed, and the rigorous measures we take to protect your business data in accordance with international regulations such as the GDPR and Southeast Asian PDPA.
1. Information We Collect
We collect information to provide professional technical consulting and facilitate industrial procurement inquiries.
1.1 Personal Information Provided by You
When you engage with our website to request a quote or technical data sheet, we may collect the following:
Identity Data: Full name, job title, and professional department.
Contact Data: Corporate email address, telephone number, and WhatsApp/WeChat IDs.
Company Data: Company name, registered address, and business nature (e.g., distributor, contractor, or architect).
Project Data: Specific project requirements, material quantities, and destination port for shipping estimates.
1.2 Information Collected Automatically
As you navigate oguardsboard.com, our systems may automatically record technical data:
Log Data: IP addresses, browser types, and Internet Service Provider (ISP) details.
Traffic Analysis: Pages visited, time spent on specific product pages, and referring/exit pages.
Device Data: Operating systems and hardware models to ensure the best website display performance.
2. How We Use Your Information
As a B2B factory, our use of data is strictly limited to professional business interactions.
2.1 Core Business Purposes
We utilize your information to fulfill the following operational needs:
To process and respond to your specific product inquiries and quote requests.
To provide technical support, installation guides, and safety data sheets (SDS).
To manage our business relationship, including verifying factory visit requests.
2.2 Site Improvement and Security
We also use data for the following internal purposes:
Optimization: Analyzing user behavior to improve the navigation of our product catalog.
Security: Detecting and preventing fraudulent inquiries or unauthorized access to our server infrastructure.
Communication: Sending updates about new product launches or industry exhibitions (subject to your opt-in consent).
3. Legal Basis for Processing
We process your personal data based on the following legal frameworks required by GDPR and PDPA:
3.1 Fulfillment of Contractual Obligations
The processing is necessary to take steps at your request before entering into a contract, such as providing a formal price quotation or sending product samples.
3.2 Legitimate Business Interests
We process technical data to improve our industrial offerings and ensure our website remains a secure and effective resource for global buyers.
3.3 User Consent
For any marketing-related communications, we rely on your explicit consent, which can be withdrawn at any time.
4. Data Retention and Security
4.1 Retention Periods
We retain your business contact information only for as long as necessary:
Inquiry Data: Kept for the duration of the business negotiation and for a maximum of 5 years thereafter for historical record-keeping.
Marketing Data: Retained until you unsubscribe or request deletion.
4.2 Technical Security Measures
Oguards Board employs industry-standard protocols to safeguard your information:
Encryption: All data transmitted via our website is protected by 256-bit SSL (HTTPS) encryption.
Access Control: Access to your personal data is restricted to authorized sales and technical staff who require the information to process your inquiry.
5. International Data Transfers
As Oguards Board is based in China, the information we collect will be transferred to and processed in our Chinese headquarters. We implement standard contractual clauses and ensure our hosting providers meet global security certifications to provide a level of protection comparable to your local jurisdiction.
6. Your Data Protection Rights
Under global privacy laws, you have specific rights regarding your data:
Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete professional information.
Right to Erasure: You may request that we delete your data when it is no longer required for the original business purpose.
Right to Data Portability: You have the right to request that we transfer your data to another organization in a machine-readable format.
7. Cookies and Tracking Technologies
Oguards Board uses cookies to enhance your browsing experience. Cookies allow us to remember your language preferences and track which of our structural substrates or decorative panels are most relevant to your specific regional building codes. You can manage cookie settings through your browser at any time.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Compliance Officer:
Company Name: Oguards Building Materials Limited
Address: F3-001, No. 29, Huangtian Industrial Zone, Bao’an District, Shenzhen
Email: [email protected]
Phone: +86 13632461952